Al Monastir Trading is committed to protecting the privacy of our users and their clients. We will collect, store, use, and protect all personal information you share with us. We will not share your information with anyone, except as described in this Privacy Policy.

Throughout this Privacy Policy, we will refer to our website, web-based applications, and related services collectively as the "Service.”

This Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources. By signing up with Al Monastir Trading and using the Service, you agree to this Privacy Policy.

We reserve the right to modify this policy at any time, and if we do, we will post changes and updates on this page. Please refer to this policy periodically to stay informed of any changes.

We collect certain information through our website, located at https://amtolivewood.com

(our "Website"). This page (this "Privacy Policy") explains our policies and procedures regarding the collection and processing of any information that identifies an individual user or could be used to contact or locate them ("Personally Identifiable Information" or "PII").

Information We May Collect

We collect the following personal information from users who purchase our products and services: name, email address, phone number, address, and credit card information.

Additionally, when using the Service, individual transaction data obtained from your third-party billing or accounting application ("Quickbooks," "Xero," "Clio," etc.), browser-collected information, user-generated content, and other data uploaded to the website as part of your use of the Service may also be collected. Information obtained in this way, concerning your client or a customer billed through Al Monastir Trading, may sometimes be referred to as "Third-Party Client Information" in this Privacy Policy.

Additional information about you may also be collected through other means, including responses to customer surveys and any communication with our customer service team.

Use of Cookies

We use "cookies" so our website can remember you and provide the information you're most likely to need. For instance, when you return to the website, cookies identify you and prompt the site to provide your username (but not your password) so you can log in faster. Cookies also allow our website to remember your past usage and suggest similar products and services. Finally, we use information gathered from cookies to compile statistical data about website usage, such as how much time users spend on the site and which pages are visited most often. These statistics do not include personal information.

How We Use Personally Identifiable Information

We use your personal information to create your account, communicate with you about the products and services you purchased, offer additional products and services, and bill you. We also use this information as necessary to enforce our website's Terms of Service and to prevent any imminent harm to persons or property.

When you use the Service—such as by accepting a payment, contacting customer support, or requesting technical assistance—we apply the information we have collected. This helps us verify your identity, communicate with you, and enforce our agreements with you, as well as ensure the best possible experience for all Al Monastir Trading customers by complying with applicable U.S. federal and state laws and our own policies. We may also use this information to improve and enrich our offerings.

Al Monastir Trading may use certain information about you without identifying you as an individual to third parties. This is done for purposes such as analyzing how the Service is used, diagnosing service or technical issues, maintaining security, and personalizing content.

Protection of Personal Information

Information that can identify a person is referred to as "Personally Identifiable Information." This does not include information that has been aggregated or anonymized. All information is securely stored on our servers in the United States. We adhere to the highest industry standards to protect Personally Identifiable Information, as well as any information provided about your billed clients.

Third-Party Client and customer information provided to Al Monastir Trading by users will be considered confidential and will not be disclosed to a third party unless required by law, subpoena, or if we believe such action is necessary to comply with the law or with a judicial process. This information will only be used for the purpose for which Al Monastir Trading was created: facilitating the invoicing and collection process for electronic billing of clients.

While Al Monastir Trading employs reasonable data security standards, we cannot guarantee the security of personal or other information provided to us. By using our website, you acknowledge and agree that we offer no such guarantee, and you use our website at your own risk.

Sharing of Personal Information

Al Monastir Trading will not rent or sell your personal information to third parties. We may store personal information in locations outside Al Monastir Trading's direct control (e.g., on servers or databases co-located with hosting providers). Al Monastir Trading will share your personal information with a limited number of Al Monastir Trading partners for the explicit purpose of providing you services. If we do so, these third parties’ use of your personal information will be subject to terms at least as restrictive as this Privacy Policy.

As we develop our business, we may buy or sell assets or business offerings. Customer information, transaction data, emails, and visitor data are generally among the business assets transferred in such transactions. We may also transfer this information in the case of business divestitures, bankruptcy, mergers, or dissolutions.

Except as otherwise stated in this Privacy Policy, Al Monastir Trading will not disclose personal information to a third party unless required by law, subpoena, or if we believe such action is necessary to:

(a) comply with the law, a judicial proceeding against us, or prevent illegal activities;

(b) enforce our Terms of Service or protect our website's integrity; or

(c) protect the rights, property, or personal safety of Al Monastir Trading, its customers, or others.

Contact

Please contact us with any questions or concerns regarding our policy.

Customer Support Team: [email protected]